Terms & Conditions
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
Payment
An invoice will be sent with your order and we request payment within 28 days.
Shipping And Handling
Your order will be sent via Royal Mail Second Class Post unless specified otherwise
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 7 business days . International orders are generally received in under 21 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 15% VAT is added with effect from 1st December 2008. All other orders are VAT free.
Guarantee
We guarantee your satisfaction.
Reaching Us
If you need to reach us, please email us on enquire@caav.org.uk, alternatively, you can call on (01594) 832979 (International +44 (01594) 832979) or fax us on (01594) 810701 or write to us at:
Market Chambers
35 Market Place
Coleford
Gloucestershire
GL16 8AA
United Kingdom
Privacy Policy
The Central Association of Agricultural Valuers (CAAV) do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Website Shop Returns Policy - We are happy for you to return items which are in their original condition, but all returns requests must be made within 30 days from date of invoice and prior authorisation is required from CAAV. For further details please contact enquire@caav.org.uk
To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm